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Because in 2026, AI in a survey tool is table stakes. AI Author, AI Reviewer, AI Themes, and AI Exec Summary cost us a few dollars of inference per active user per month — small enough to bake into Pro. Only AI Interviewer is metered on Research, because per-respondent probe costs scale with study size.
Unlimited surveys, unlimited questions, unlimited responses from your own audience, 17 question types, full conditional logic, piping, looping, carry-forward, and quotas. The Free-tier caps: 3 active surveys at a time (upgrade for unlimited), 10 AI Author runs per month, 10 AI Reviewer runs per month with one-click fixes included. Basic fraud + attention checks are on every tier.
You'll see a friendly nudge with the option to upgrade to Pro for unlimited AI usage. Your existing surveys, responses, and previously-saved Reviewer findings stay accessible — only new AI runs are gated.
Probably not. Pro's soft cap is 100 AI Author runs per month — that's 5+ surveys a workday. If you're really crushing it, reach out and we'll work something out for high-volume needs.
Pro and Research include survey collaboration — invite a colleague to any survey at view or edit access. No per-seat math, no separate seat purchases. If your team is large enough that everyone needs their own account, talk to us about Enterprise.
10 completes is the practical minimum. A 10-complete, 2-minute study is ~$30. No subscription required — buy as many or as few completes as you want, whenever you want.
A US consumer panel with particular depth in women 25–40, Gen Z, and active shoppers of CPG categories. We support targeting by age, gender, region, income, household, parent status, occupation, shopping behavior, category usage, brand affinity, and custom screener. For hard-to-reach audiences (specific clinicians, homeowners with solar, etc.), our Enterprise plan offers custom recruitment.
Because it buys you better data. On most panels, respondents get 10–15% of what you pay — which attracts professional survey-takers, farms, and bots. Paying 50% makes the panel a real job for people who care about answering carefully. Our completion rates and fraud scores are the receipts. Every panel-access dollar is itemized at checkout so you can verify where it goes.
CSV and Google Sheets export are on the Free tier. XLSX export and the enhanced export dialog (Standard / Condensed / Expanded / Raw JSON) ship on Pro. SPSS export is on Research. Custom integrations available on Enterprise — talk to us. Your data is always yours, no vendor lock-in.
Open AI Author from the editor and switch to the “Parse existing” tab. Paste the survey as plain text (Word doc, Google Doc, PDF, an export from another tool, even just a numbered list) and we’ll detect the questions, types, options, and scales automatically. You’ll review and edit before saving — nothing publishes without your sign-off.
Their answers autosave as they go, so a network blip or accidentally-closed tab won't wipe their progress — if they return within 7 days, the survey picks up where they left off. In-progress drafts don't count toward your response total (that stays scoped to submitted responses), but you can see them on the Responses tab if you want to track drop-off. Drafts that sit untouched for more than 7 days are automatically marked "abandoned" so your dashboard stays clean. Nothing is deleted — you can always see abandoned rows to analyze where respondents drop off.
Writing questions, importing what you already have, and getting the structure right.
Showing the right question to the right person, and pulling earlier answers into later ones.
Distribution, the research panel, and keeping the data you collect trustworthy.
Reading the dashboard and getting your data out.
Tiers, usage caps, billing, and sharing work with colleagues.
Help is still growing, and we write guides in response to what people actually get stuck on. If it is not here, ask — and it usually shows up here afterwards.